Saturday, September 25, 2010

Web 2.0, Wikis and Online Learning

Web 2.0 is the second generation of the world wide web; its technology enables people to collaborate and share information online. Web 2.0 emphasizes open communication with a focus on Web-based communities of users, and more open sharing of information. Blogs, wikis and other media sharing tools are all seen as components of Web 2.0 (Webopedia).

Web 2.0 technology and tools are not limited to education. Web 2.0 applications “exist primarily outside the education sphere” (Simonson, Smaldino, et.al., 2009, p.244). But why all the fuss about web 2.0? Well…much of the power of our current world wide web is seen through web 2.0 tools (Simonson, Smaldino, et.al.) To illustrate, take the following case:

A new automated staff information system was recently purchased by a major corporation and needs to be implemented in six regional offices. Unfortunately, the staff is located throughout all the different offices and cannot meet at the same time or in the same location. As an instructional designer for the corporation, you have been charged with implementing a training workshop for these offices. As part of the training, you were advised how imperative it is that the staff members share information, in the form of screen captures and documents, and participate in ongoing collaboration. (Walden University)

This scenario was made for Web 2.0! Since staff in all six regional offices needs to be trained in their respective locations, and at different times, I would first design an asynchronous training module which would be housed within and hosted by an online course management system such as edu2.0. Next, I would set up a wiki for staff members to use to share information, documents, photos, files and other media, and create content together. Wikis are “online writing spaces designed to be created and edited by groups of persons” (p.245). Wikis are excellent tools “for collaborative online writing assignments and group activities compiling information in a single online resource” (p.245). In addition, wikis, because of their capacity to foster group collaboration, greatly help learners feel involved in the learning process (Huang, 2010). Moreover, wikis foster a sense of community and connectedness for participants.

Jerry Kane, an assistant professor at Boston College has created an online community of student wiki users. Throughout the school year, Kane’s students research pertinent topics and post suggested exam questions on the wiki. Students also help each out and answer one another’s questions that are posted. Kane believes that he has used some 80 to 90 percent of the questions posted on the wiki on actual exams. His instructional strategy of using a wiki in class works because his students are engaged in his class. Kane has proven “that a group of 50 amateurs can learn more from each other than they can when one expert tells them everything" (Villano, 2008).

Deakin University in Victoria, Australia has used wikis for a different purpose. The School of Information Technology experienced a high attrition rate for online courses and believed the attrition could be due to students’ lack of connectedness to each other and the instructor. Professors created a wiki and asked students to contribute daily during the first 2 weeks of the semester. The wiki served as an ice-breaker for the class with instructors posing questions about student life and student’s answering questions, posing their own questions, and posting photos. One primary goal of the icebreaker exercise was to have students return several times to the wiki to read the new posts from their group members, thus getting to know them in the process. Overall, the exercise was deemed successful due to the high rate (over 90%) of student participation. It is unknown whether the attrition rate will decline, but officials are hopeful.

With the appropriate use of web 2.0 tools such as wikis, learning can become more active, social, and learner centered. And when learning is active, social, and learner-centered, knowledge is the result – constructed knowledge.

Click here for a short tutorial on wikis.

References

Augar, N., Raitman, R., Zhou, W. Teaching and Learning Online with Wikis. Deakin University, School of Information Technology. Retrieved September 25, 2010 from: http://www.ascilite.org.au/conferences/perth04/procs/augar.html

Bajcsy, R. Technologies and Learning. Visions 2020. Transforming Education and Training Through Advanced Technologies. Retrieved September 25, 2010 from: http://webharvest.gov/peth04/20041016081056/http://www.technology.gov/reports/TechPolicy/2020Visions.pdf

Huang, W. (2010) A Case Study of Wiki’s Effects on Online Transactional Interactions. MERLOT Journal of Online Learning and Teaching Vol. 6, No. 1, March 2010

Oblinger, D.G., Oblinger, J.L. Educating the Net Generation. Retrieved September 25, 2010 from: www.educause.edu/educatingthenetgen/
Simonson, M., Smaldino, S., Albright, M., & Zvacek, S. (2009). Teaching and learning at a distance: Foundations of distance education (4th ed). Upper Saddle River, NJ: Prentice Hall.

Villano, M. (2008) Campus Technology. Wikis, Blogs, and More, Oh My! Retrieved September 25, 2010 from: http://campustechnology.com/Articles/2008/04/Wikis-Blogs--More-Oh-My.aspx?Page=2

Webopedia. What is Web 2.0? Retrieved September 25, 2010 from: http://www.webopedia.com/TERM/W/Web_2_point_0.html

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